Welcome to SWASFT

Welcome to the South Western Ambulance Service NHS Foundation Trust website.

Please take a look at the video below to see the highlights from 2012-13.

Recruitment and careers

HART Paramedics
The Ambulance Service has a duty to provide high standards of clinical care to members of the publ...

Health, Safety & Security Officer
An opportunity has arisen for a Health, Safety & Security Officer to cover East Somerset, Dorset, ...

What’s been happening

(Please click on the headline above for the full article) Additional doctors, nurses and support staff in the NHS111 service will be used this Easter to ensure the service is adequately staffed for an anticipated increase in demand. It is possible that during very busy periods, such as over Easter, some callers may have to wait longer for their calls to be answered, particularly during peak morning times from 8am to midday over the 4-day bank holiday. But as a whole the system is working well.  Please do persevere or ring back if advised to do so by the answer message. In order to ensure a prompt service for all our patients, SWAST, like other providers, are also using a national contingency service for a small percentage of callers, as a back-up system in case any excess calls are received. This will run for the four bank holiday days (Friday 18 April to Monday 21 April from 8am to midday). This is being provided by West Midlands Ambulance Service who uses the same system and has access to the information as our normal providers, (South West Ambulance Service) and will ensure patients receive exactly the same robust service as normal. During busy periods callers may be informed that they are through to West Midlands Ambulance Trust. Please be reassured that this is correct and part of the contingency which will ensure everyone has access to the right services they need safely and promptly.

For advice or information about the ambulance service or for any general enquiries please contact the Trust by telephone or email.

Telephone: 01392 261 500


You can also visit our get in touch page

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The press office is available for media enquiries 24/7.

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