About us


Trust Mission, Vision, Values and Goals

To view the Trust's Mission, Vision, Values and Goals click here.

South Western Ambulance Service NHS Foundation Trust (SWASFT) works to provide ambulance services to the people of the south-west of England in a way that is supportive of the NHS Constitution and upholds best practice.

SWASFT has responsibility for the provision of ambulance services across an area of 10,000 square miles which is 20% of mainland England. The Trust covers the counties of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Wiltshire, Gloucestershire and the former Avon area (Bristol, Bath, North and North East Somerset and South Gloucestershire).

The Trust serves a total population of over 5.3 million and is estimated to receive an influx of over 17.5 million visitors each year. The operational area is predominantly rural but also includes large urban centres including Bristol, Plymouth, Exeter, Bath, Swindon, Gloucester, Bournemouth and Poole.

Core operations include the following service lines:

  • Emergency ambulance 999 services (A&E);
  • Urgent Care Services (UCS) – GP out-of-hours medical care (Dorset and Gloucestershire);
  • Patient Transport Services (PTS) – non-emergency transport for eligible patients with a medical need for transport (Bristol, North Somerset and South Gloucestershire);
  • NHS 111 call-handling and triage services for Cornwall and the Isles of Scilly, Devon and Dorset.

The Trust provides the clinical teams for six air ambulances (two in Devon, one in Cornwall and the Isles of Scilly, one shared across Dorset and Somerset, one in Wiltshire and one based near Bristol).

We employ over 4,000 mainly clinical and operational staff (including Paramedics, Emergency Care Practitioners, Advanced Technicians, Ambulance Care Assistants and Nurse Practitioners) plus GPs and around 2,785 volunteers (including community first responders, BASICS doctors, fire co-responders and volunteer PTS drivers).

You can view a map of the Trust area here.

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South Western Ambulance Service NHS Foundation Trust is the top ambulance service in England for running the most clinical research studies to inform and improve patient care and treatments in the future.

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