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NHS111 SERVICE THIS EASTER

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Additional doctors, nurses and support staff in the NHS111 service will be used this Easter to ensure the service is adequately staffed for an anticipated increase in demand.

It is possible that during very busy periods, such as over Easter, some callers may have to wait longer for their calls to be answered, particularly during peak morning times from 8am to midday over the 4-day bank holiday. But as a whole the system is working well.  Please do persevere or ring back if advised to do so by the answer message.

In order to ensure a prompt service for all our patients, SWAST, like other providers, are also using a national contingency service for a small percentage of callers, as a back-up system in case any excess calls are received. This will run for the four bank holiday days (Friday 18 April to Monday 21 April from 8am to midday). This is being provided by West Midlands Ambulance Service who uses the same system and has access to the information as our normal providers, (South West Ambulance Service) and will ensure patients receive exactly the same robust service as normal.

During busy periods callers may be informed that they are through to West Midlands Ambulance Trust. Please be reassured that this is correct and part of the contingency which will ensure everyone has access to the right services they need safely and promptly.

18 April 2014
Residents and holiday makers in Devon urged to use NHS 111 service for non-emergency health advice this Easter

Additional doctors, nurses and support staff in the NHS 111 service will be used this Easter to ensure the service is adequately staffed for an anticipated increase in demand.

16 April 2014
SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST WINS BID TO RUN TIVERTON MIU

South Western Ambulance Service NHS Foundation Trust (SWASFT) can today confirm that its bid to deliver an Extended Medical Practitioner Service at the Tiverton Minor Injury Unit (MIU) was successful. The Extended Medical Practitioner Service will provide the local population with access to a minor injuries service staffed by a skill mix of GPs, nurse practitioners and supplemented by the Trust’s ambulance emergency care practitioners (ECPs) between the hours of 08:00-22:00, seven days a week from July 2014.

14 April 2014
Public access defibrillator helps to save patient in Yate

A public access defibrillator installed by South Western Ambulance Service NHS Foundation Trust (SWASFT) has been used to deliver life-saving care to a member of the public in Yate.

The incident took place just after 12noon on Thursday 3 April near to the Tesco store in the town. A 55-year-old male was involved in a road traffic collision and had collapsed and wasn’t breathing. A SWASFT patient transport crew came across the incident and began cardiopulmonary resuscitation (CPR). Staff from the Tesco store then provided the defibrillator that had recently been installed and this was used to restore the blood flow to the man’s heart.

09 April 2014
Lisa Forsyth and Martin Ford with Chief Executive Ken Wenman SWASFT awards 2014
AMBULANCE STAFF RECOGNISED FOR PERSONAL BRAVERY AND PROFESSIONALISM

At an awards ceremony held at St Mellion International Resort on Thursday 3 April, two members of staff were recognised for their personal bravery and professionalism when attending an incident near Kingsbridge last August.

07 April 2014
Public access defibrillator helps to save patient in Weston super Mare

A public access defibrillator installed by South Western Ambulance Service NHS Foundation Trust (SWASFT) has been used to deliver life-saving care to a member of the public in Weston-super-Mare.

The incident took place just after 2pm on Saturday 5 April on the seafront in the town. A 75-year-old male had collapsed and wasn’t breathing. A police officer was on scene and performed cardiopulmonary resuscitation (CPR) before staff from the Weston-super-Mare seafront office used the defibrillator to restore the blood flow to the man’s heart.

07 April 2014
SIR BRUCE KEOGH VISITS AMBULANCE CONTROL CENTRE

South Western Ambulance Service NHS Foundation Trust (SWASFT) was pleased to welcome Sir Bruce Keogh KBE on Friday 21 March, when he visited our Dorset clinical hub.

Mr Nigel Acheson MD, Regional Medical Director for NHS England (South) who has an active interest in both patient safety and improvement strategies, also attended the visit.

The clinical hub based in St Leonard’s houses one of our three 999 control centres, the Dorset NHS111 control centre as well as the Dorset out-of-hours doctors service and the new Dorset single point of access (SPoA).

27 March 2014
COUNCIL OF GOVERNORS MEETING TO BE HELD ON 2 April 2014

The Trust’s Council of Governors is holding a public meeting on Wednesday 2 April 2014 at 11am.

The venue is Bath Rugby Club, The Recreation Ground, Spring Gardens, Bath, BA2 4DS.  Everyone is welcome to come along to the meeting. In order to confirm attendance please call 01392 261502, or e-mail swasft.secretarytothecog@nhs.net.

The Council’s Governors bring to the Trust a wealth of knowledge and expertise from a variety of industries. Some Governors are appointed from partner organisations like the police, fire, local authorities and other NHS Trusts, whilst others are elected from members of the public.   

The Governors bring forward the views of constituents from Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset, Wiltshire and the former Avon area to ensure ambulance services continue to be shaped by the very people who use them. 

The whole group meets at least four times a year to consider a range of issues such as service development, performance, patient experience, membership and communications. A variety of workshops are also held throughout the year.

26 March 2014
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