What we do

South Western Ambulance Service NHS Foundation Trust (SWASFT) provides the following services:

  • Accident & Emergency (999) and urgent care
  • NHS111 (Cornwall and the Isles of Scilly, Devon, Dorset and Somerset)
  • Out-of-Hours service (Dorset, Gloucestershire and Somerset)
  • Patient Transport Service (PTS)

Communities served

  • Bath and North East Somerset
  • Bristol
  • Cornwall and the Isles of Scilly
  • Devon
  • Dorset
  • Gloucestershire
  • Wiltshire
  • Somerset
  • South Gloucestershire
  • Swindon (plus Watchfield and Shrivenham)

Accident & Emergency

Medical emergencies happen at all times of the day and night. SWASFT operates a 24-hour clinical response to 999 calls to ensure patients receive the right care as quickly as possible – wherever and whenever they need it.

NHS111 (Cornwall and the Isles of Scilly, Devon, Dorset and Somerset)

NHS111 is a new service that is being introduced to make it easier for you to access local NHS healthcare services. You can dial 111 when you need medical help fast but it is not a 999 emergency. NHS111 is a fast and easy way to get the right help, whatever the time.

NHS111 is available 24-hours-a-day, 365 days a year. Calls are free from landlines and mobile phones.

Out of Hours

On behalf of GPs in Dorset, Gloucestershire and Somerset SWASFT runs the Out-of-Hours doctor service across the three counties. The Out-of-Hours telephone number covers all patients registered with a doctor's surgery in Dorset, Gloucestershire and Somerset and is a service run by dedicated staff including doctors, paramedics, nurses, control assistants, dispatchers and drivers.

Patient Transport Service (PTS)

Our Patient Transport Service teams provide pre-arranged transport for patients to and from hospital appointments, between healthcare providers and when they are returning home after spending time in hospital. South Western Ambulance Service NHS Foundation Trust operates PTS in Bristol, North Somerset and South Gloucestershire.

Tiverton Urgent Care Centre

The centre, at Tiverton and District Hospital, Kennedy Way, Tiverton, is open seven days a week between 8am and 10pm and is staffed by a team of highly qualified general practitioners (GPs) and nurse practitioners. You do not need an appointment to visit the centre and we will provide treatment for a host of minor injuries and ailments.

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South Western Ambulance Service NHS Foundation Trust (SWASFT) is pleased to say that patients chose the right place for their care over the bank holiday weekend. Residents and visitors heeded messages to ensure they stocked-up on regular medication, filled their first aid kits and made use of all the available healthcare services. This ensured they received the right care, in the right place, at the right time.

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