What we do

South Western Ambulance Service NHS Foundation Trust (SWASFT) provides the following services:

  • Accident & Emergency (999) and urgent care
  • NHS111 (Cornwall and the Isles of Scilly and Dorset)
  • Out-of-Hours service (Dorset and Gloucestershire)
  • Tiverton Urgent Care Centre

Communities served

  • Bath and North East Somerset
  • Bristol
  • Cornwall and the Isles of Scilly
  • Devon
  • Dorset
  • Gloucestershire
  • Wiltshire
  • Somerset
  • South Gloucestershire
  • Swindon (plus Watchfield and Shrivenham)

Accident & Emergency

Medical emergencies happen at all times of the day and night. SWASFT operates a 24-hour clinical response to 999 calls to ensure patients receive the right care as quickly as possible – wherever and whenever they need it.

NHS 111 (Cornwall and the Isles of Scilly and Dorset)

NHS 111 is designed to make it easier for you to access local NHS healthcare services. You can dial 111 when you need medical help fast but it is not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24-hours-a-day, 365 days a year. Calls are free from landlines and mobile phones.

Out of Hours

On behalf of GPs in Dorset and Gloucestershire SWASFT runs the Out-of-Hours doctor service across the two counties. The Out-of-Hours telephone number covers all patients registered with a doctor's surgery in Dorset and Gloucestershire and is a service run by dedicated staff including doctors, paramedics, nurses, control assistants, dispatchers and drivers.

Patient Transport Service (PTS)

From 1 April 2017, non-emergency patient transport will be provided by E-zec Medical Transport Services. The patient transport service (PTS) provides planned, non-emergency transport to and from NHS hospitals and clinics in Bristol, North Somerset and South Gloucestershire.

Tiverton Urgent Care Centre

The centre, at Tiverton and District Hospital, Kennedy Way, Tiverton, is open seven days a week between 8am and 10pm and is staffed by a team of highly qualified general practitioners (GPs) and nurse practitioners. You do not need an appointment to visit the centre and we will provide treatment for a host of minor injuries and ailments.

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News

SIGNIFICANT IMPROVEMENT TO NHS111 SERVICE IN DORSET AND CORNWALL
Responding to the Care Quality Commission’s quality report on NHS 111 services in Dorset and Cornwall, including the Isles of Scilly, published today (27 April 2017), Ken Wenman, Chief Executive, South Western Ambulance Service NHS Foundation Trust says: “We welcome this report from the CQC and in particular its acknowledgement of the significant improvements it found following a number of inspections last year.  Three of the five ratings made by the CQC are now ‘good’ and the report features many endorsements of the achievements of our NHS 111 team."  
27/04/2017

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