Get in touch

Mandy Stokes complaints team

Your views are important to us and can help us provide the best service to patients in the future.

If you give us your views, we will acknowledge them in a letter that will be sent to you within three working days of receipt. If you have concerns or wish to make a complaint, we will aim to resolve it efficiently within a timescale agreed with you or within 25 working days.

Please select the way in which you would like to contact us - email us, call us or write to us - and click on the relevant page on the left for details.

For directions to Trust HQ in Exeter please see here.

We cannot give medical advice via email.

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Choose well this summer and help us get to those who need our help most
South Western Ambulance Service NHS Foundation Trust (SWASFT) is urging residents and visitors to the region this summer to choose well when it comes to accessing healthcare. SWASFT is handling an extra 470 incidents per day compared with five-years ago and is expecting to deal with more than 10,000 calls over the bank holiday weekend. If you need medical help but it is not an emergency consider other alternatives and help keep 999 and hospital emergency departments (EDs) free for those most in need. A large proportion of the calls we receive are not for time critical, life threatening emergency situations and so we are encouraging people to think twice before they call.

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