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What are the benefits of NHS Pathways?
What are the benefits of a CMS?
Why is SWAST moving to NHS Pathways?
- Better discharge routes for patient care to the community.
- Decreased conveyance rates to Emergency Departments.
- Spread load to other NHS organisations and agencies other than emergency departments.
- Reduces cost in maintaining high levels of access to acute services.
- Single coherent system across the health community.
- An opportunity to work more co-operatively across the health community.
What are the benefits to the Ambulance service?
- More control over workload.
- More NHS focused dispatch of resources.
- More intelligent use of resources, e.g. vehicles and clinical staff.
- Better focus on emergency departments.
- Improved outcomes for patients, seen more quickly and appropriately.
What are the benefits for our patients?
- Seen more quickly and more appropriately.
- Often treated at or closer to home, there and then rather than being taken somewhere else for minor treatment.
- Follow up care.
- Links with social and mental services via Directory of Services and Skills.
- Fewer steps for patients by using a single system, so quality improved.
- Informs commissioning of services, where there are gaps or underutilised services.
- Consistency across the whole of the NHS wherever the patient accesses care.
What are the benefits for Ambulance staff
- Improved roles for triage call takers.
- Increased autonomy leading to greater job satisfaction.
- Wider remit for clinical supervisors.
- Increased clinical focus, not just about conveyance.
- Call volume management.
- Appropriate call outs for Ambulance staff.
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- Better discharge routes for patient care to the community.
- Decreased conveyance rates to Emergency Departments.
- Spread load to other NHS organisations and agencies other than emergency departments.
- Reduces cost in maintaining high levels of access to acute services.
- An opportunity to work more co-operatively across the health community.
- A single point of access for all healthcare, social care, mental health and voluntary support services.
- An instant view of current bed capacity and the pressure status in the local NHS.
- Recorded and archived detailed information to support commissioning of services, where there are gaps or underutilised services.
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Trust Headquarters,
Unit
3 Abbey Court,
Sowton Industrial Estate,
Exeter, EX2 7HY, Tel: 01392 261500,
Fax: 01392 261510, Email: publicrelations@swast.nhs.uk
Copyright © 2006 South Western Ambulance Service NHS Trust
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