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Services

Patient Transport Service

Crews

Ambulance Care Assistants

Ambulance care assistants (ACAs) work within the Patient Transport Service (PTS). They are mainly concerned with routine non-emergency work, involving patient transportation to day centres, wards, clinics and other hospital departments. Although such work does not involve the drama of emergency duties, it is crucial to the Service and provides opportunities to support and give assistance to those in need. Staff are trained extensively in basic life support skills and first aid.

ACAs ensure that older patients, those who are particularly frail or those who have disabilities are transported safely and comfortably.  They are responsible for the welfare of patients, both on the journey and during transfer to and from the the vehicle.

Ambulance crews are responsible for all the equipment on the ambulance and must make regular checks on it, restocking when necessary. They must also clean the vehicle and equipment after use. Records of journeys and patients must be kept and detailed reports completed on any treatment carried out.

Trust Headquarters, Unit 3 Abbey Court, Sowton Industrial Estate, Exeter, EX2 7HY, Tel: 01392 261500, Fax: 01392 261510, Email: publicrelations@swast.nhs.uk

Copyright © 2006 South Western Ambulance Service NHS Trust