Patient Transport Service

From 1 April 2017, non-emergency patient transport will be provided by E-zec Medical Transport Services.

The patient transport service (PTS) provides planned, non-emergency transport to and from NHS hospitals and clinics in Bristol, North Somerset and South Gloucestershire, including outpatient departments, inter-hospital transfers, renal dialysis, oncology centres and your home.

It is only available to eligible patients for medical reasons. It is not available for trips to primary care services such as GP practices and is not part of the emergency ambulance service.

Patient transport vehicles are staff by ambulance care assistants (ACAs) who ensure your medical needs are met throughout the journey and during transfer.

What do I need to do?

If you have already made a booking you don't need to do anything as all the bookings will automatically be transferred to E-zec.

New bookings can be made on the number below:

0300 777 6688

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News

CARDIAC ARREST SURVIVOR, IAN, REUNITED WITH LIFESAVING SWASFT CREW
A father-of-two who survived a cardiac arrest has been reunited with the South Western Ambulance Service NHS Foundation Trust (SWASFT) paramedics and the Avon and Somerset Police officers who saved his life at a roadside layby.
17/01/2018

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