Welcome to SWASFT

Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England. They ensure that health and social care services provide people with safe, effective, responsive, well-led, compassionate, high-quality care and also encourage health and social care providers to make improvements to the services and quality of care they provide.

The CQC register care providers, monitor, inspect and rate services and take action to protect the people who use services.

The Government published ‘Fundamental Standards’ regulations for all NHS Foundation Trusts to comply with; (Health and Social Care Act 2008 (Regulated Activities) Regulations 2014).

In order to help ensure that providers comply with the regulations, the CQC has developed the Key Lines of Enquiry (KLOE) which inspectors use during inspections when looking at services;

  • Are they safe? (protected from abuse and avoidable harm)
  • Are they effective? (people's care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence)
  • Are they caring? (staff involve and treat people with compassion, kindness, dignity and respect)
  • Are they responsive to people’s needs? (services are organised so that they meet people’s needs)
  • Are they well-led? (leadership, management and governance of the organisation assures the delivery of high-quality person-centred care, supports learning and innovation, and promotes an open and fair culture)

You can share your experiences of SWASFT by telling the CQC here.

South Western Ambulance Charity logo

South Western Ambulance Charity

The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust. 

Our charitable support covers Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset and Wiltshire including Bristol and Swindon.

If you would like to show your appreciation for the care that you or your loved one has received from us in the form of a charitable donation please visit our online giving website: http://uk.virginmoneygiving.com/charities/SWASC.