What can we help you with?


You can refer yourself or a colleague you are concerned about to Your Staying Well Service for a range of support options. On contacting the Staying Well Service you will receive support from a Mental Health Practitioner or a Trainee HR Business Partner.  

They can support you in the areas listed below:

24 hour confidential telephone counselling

Your Staying Well Service provides access to free 24/7 confidential counselling which can be either face-to-face or over the phone. This can help with issues such as work or home related stress and depression. You can access the service here.

Trauma support

Your Staying Well Service can provide access to specialised support following a reaction to a traumatic job or following a TRiM assessment where appropriate. This is specific to the emergency services and is available either face-to-face or over the phone.

Fast-track physiotherapy

This service is provided by our partner IPRS Physio, who aim to find a physio within 15-minutes drive of your home address. This service is accessible following recommendation for physio from your GP or Occupational Health.

Expert legal / financial advice

Your Staying Well Service can also provide access to expert legal / financial advice for any concerns you may have. This is free and confidential and provided by our Employee Assistance Programme.

The Staying Well Service may signpost you to one of our partners:

  • Samaritans
  • MIND
  • Road User Support Service
  • Ambulance Benevolent Fund
  • Step to change
  • Anxiety UK
  • Red Poppy
  • TASC
  • AA

There are many other areas of work and home life the Staying Well Service can offer support with, please contact us to find out more.

How can I contact the Staying Well Service?

Make a referral

Staying Well Service referral


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Bath-based paramedic Simon Moody has been hailed a hero after he stepped in to save the life of a Clevedon man – while off duty – and is encouraging everybody to learn the lifesaving CPR skill. South Western Ambulance Service’s (SWASFT) paramedic Simon Moody was off duty and stuck in Bath city centre traffic in the pouring rain in May 2017 when he noticed a man looking unwell on the pavement. It soon became clear the man was struggling to breath and was going into cardiac arrest at the side of the road, as passers-by tried to help. Luckily for the patient Simon stepped straight in and gave him chest compressions putting his paramedic life-saving skills into action before backup from his ambulance crew mates arrived.

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