Police Portal

Welcome to the Police Portal. This is the one stop shop for police contact within the Trust. The portal is currently under development but everything in the portal listed is currently working, so please use the portal where you can.

If you are a member of the Police Force and are looking to obtain records, you will need to complete a Data Protection Act Form (DPA) from the NPCC. 

Police officers do not need to put in a Data Protection Act Form if they are requesting body worn video footage, they can put in a request directly to the body worn video team via the request form below.

Under Schedule 2 Part 1 Paragraph 2 of the Data Protection Act 2018 and GDPR Article 6(1)(d) you are required to provide South Western Ambulance Service Foundation Trust NHS Trust with the correct documentation for the records to be released.

These forms are unique to each Police Force and you should be able to obtain these from either your Governance Team or via your Intranet.

The Information Governance Team is open Monday to Friday 08:30 to 17:00. 

We can be contacted via our website SDPlus.InformationGovernance@SWAST.nhs.uk

When records are available, we aim to reply to you within 48 working hours (Mon – Fri), if your enquiry is URGENT please specify this in your request we define urgent as  (i.e. you have a suspect in custody and your time limit is about to be expire or to apprehend a suspect) please ring 0300 123 2310, otherwise your request will be managed in order of receipt.

All Data Disclosure requests for information must include:

  • The patient's / individual's written authority to release information to the Police OR
  • A Data Protection Act 2018 request form. 

All Police requests for information must:

  • Be signed by the requestor and countersigned.  The countersignature must be at least one rank higher than the requesting officer  (Signatures must be accompanied by printed name and collar number i.e. PC Joe Bloggs SW123 or Insp. A N Other WS579).  Signatures need to be in a wet format and not electronic.
  • The time, date and location of the incident, including time call passed to the Ambulance Service of originated from a 999 call direct to the Police.
  • The offence(s) being investigated.
  • What information is required i.e. Patient Clinical Record, 999 Call Recording.
  • The reason the information is required.
  • A return email address – name@xxforce.pnn.police.uk

Please note: We will be unable to process any Police requests for information where the details outlined above are not received with your application.

Where available the following information should also be included:

  • The patient’s name and address.
  • The name of the hospital the patient was conveyed to (where applicable).
  • The WAST incident reference number (where known).
  • The Crime Reference number or Police Authority serial number.

All recordings and documentation will be sent to you via secure email. 

Police CCTV Request Form

This form is for requests from Police only. Requests from other parties will not be accepted. Please read the guidance notes at the bottom of the page to understand how long CCTV is held for. This form should only been completed if CCTV has not been requested internally.

Guidance notes:

Ambulance CCTV Systems:

Fiat Ducato (19 plate onwards)

5 Camera system, covering forward facing, near side forward facing, off side forward facing, rear reversing camera, internal saloon camera, with audio.

Internal camera only activated on press of the emergency button or CCTV button on control panel;

External cameras will record from ignition on until ignition off, and for one hour after the ignition off;

Minimum period of footage held on hard disk (4 weeks).

 

Mercedes Sprinter (64 plate onwards)

5 camera system, covering forward facing, near side rear facing (above the side door), offside forward facing, rear reversing camera, internal saloon camera with audio;

Internal camera only activated on press of the emergency button or CCTV button on control panel;

External cameras will record from ignition on until ignition off and for 30 minutes after the ignition off;

Minimum period of footage held on hard disk (2 weeks).

 

Mercedes Sprinter (11 to 64 plates)

4 camera system, covering forward facing, near side rear facing (above the side door), rear reversing camera, internal saloon camera with audio;

Internal camera only activated on press of the emergency button or CCTV button on control panel;

External cameras will record from ignition on until ignition off and for 30 minutes after the ignition off;

Minimum period of footage held on hard disk (2 weeks)

 

Mercedes Sprinter (pre 11 plates)

No CCTV fitted

 

Rapid Response Vehicles

Skoda Scouts

2 camera system - forward facing and rear facing;

Cameras will record from ignition on until ignition off and for 30 minutes after the ignition is switched off;

Minimum period of footage held on hard disk (4 weeks)

 

Please note:

one hour timeframe is the maximum CCTV that will be downloaded unless for an indictable offence where justice will be seriously prejudiced without longer footage, or indeed the incident occurred for over an hour.

CCTV will be shared through VueCloud. This will come as a link in an email and a further email will be sent with the code required to view the CCTV for security purposes.

If you require CCTV to be downloaded on a disk, a seizure statement and working copy/master copy, please send disks and labels to Unit 13-15 Kestrel Business Park, Kestrel Way, Sowton Ind Est, Exeter, EX2 7JS

CCTV Requests will take at least 2 weeks to process. If this is an issue please email cctv.requests@swast.nhs.uk

CCTV Police Request Form