Your Support Options
This page is for South Western Ambulance staff members only. If you've arrived at this page by mistake, it may not be relevant to you.
Outcome 3: CPTSD indicators met
Your Results: You may benefit from additional support
Thank you for completing the T-RaS self-screening tool.
Your responses suggest you may be experiencing wider difficulties linked to repeated or prolonged exposure to distressing situations, which is common in emotionally demanding roles. These responses are understandable and are not a personal failing or weakness.
This does not mean that anything is permanently wrong. However, it does suggest that more dedicated, trauma informed support could make a meaningful difference. Many people experience real improvements with the right help, even if they have felt this way for some time.
You are strongly encouraged to seek support; you don't have to manage this on your own. Support options are available below. If you feel unsafe or overwhelmed, please seek urgent support via your GP, NHS 111, local crisis services, or 999 in an emergency.
The suggested help boxes and contact numbers below are clickable.
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Tel: 0300 258 0141 |
Tel: 02477 987 922 |
Tel: 0800 072 0191 |
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Staying Well Hub (intranet) - The Staying Well Hub provides confidential, compassionate support for all aspects of wellbeing. It offers quick access to guidance, tailored assessments, personalised support plans, and CBT-based sessions from Mental Health Practitioners. Emotional Freedom Technique (EFT) is available via self-referral, direct referral, or through the EAP where appropriate. |
The Ambulance Staff Charity (TASC) - The Ambulance Staff Charity (TASC) supports the wellbeing of ambulance staff, paramedic students, and volunteers, offering services for mental health, physical rehabilitation, and financial wellbeing. |
CIC Wellbeing - CiC Wellbeing provide a confidential 24-hour support and advice line for SWAST colleagues. This can be accessed via telephone, via their Ele platform, WhatsApp and digital chat. They offer in the moment psychological support but also legal advice, debt advice and much more. This is for our colleagues and their immediate family. |
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Ele Digital Wellbeing Username: swast@elewellbeing.co.uk Password: SWASTWellbeing
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ELE Digital Wellbeing Self-Help - CiC Wellbeing offers a 'Netflix-style' on-demand platform with over 6,500 videos, podcasts, and expert discussions. It's a self-help resource to explore wellbeing challenges and find ways to improve them, available to colleagues and their immediate family. |
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Psychological Trauma Support - Our new psychological trauma approach with further information and educational booklet. |
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PAPYRUS - PAPYRUS offers a free, confidential helpline (HOPELINE247) that is available 24 hours a day, 7 days a week for anyone needing support. |
TASC Crisis Line - A 24-hour helpline, providing immediate and ongoing suicide prevention and mental health support for UK ambulance staff. |
NHS Talking Therapies - Talking therapies with the NHS help by providing a safe, supportive space to talk through thoughts and feelings, learn coping strategies, and improve overall mental wellbeing. |
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MIND- Open from 0900 - 1800 Monday to Friday (except bank holidays). This helpline provides a safe space for you to talk about your mental health alongside information and trained advisors who can listen and find specialist support if needed. |
Emotional Freedom Techniques (EFT) provided by our own Trauma Therapist, Paul Edwards. Further information can be found here. To make a referral for EFT, please complete the form here.
Our in house Mental Health Practitioners offer confidential, trauma informed support to help individuals make sense of their experiences and access the right care. To make a referral, please complete the form here.
Ravenscroft Health offer Specialist counselling, which is available to provide confidential, trauma informed therapeutic support for individuals affected by trauma or psychological distress. To make a referral, please complete the form here.
Reaching out for support is a positive and courageous step. Help is available, and many people find that with the right support, things can feel more manageable again.
*** Please note, some of the links above may only be accessible via the staff internal intranet.***